Master Terms, Policies & Waiver Agreement

OVERVIEW

This Master Agreement outlines the terms, conditions, cancellation policies, credit policies, private stay terms, and waiver of liability for participation in any retreat, program, or booking with Lake Osceola Retreat.

By booking or participating, you agree to the terms below.

1. RETREAT CANCELLATION, REFUND & CREDIT POLICY

We are honored to welcome you into our retreat experiences. Each retreat is intentionally designed with limited spaces and thoughtful preparation.

Cancellation 45 Days or More Before Retreat

Guests are eligible for a full refund, minus a $100 non-refundable administrative fee.

Cancellation Within 45 Days of Retreat

All payments are non-refundable.

Credit Option (Flexible Alternative)

Instead of a refund, guests may choose to receive a full credit that can be used for:

• Future retreats

• Workshops & festivals

• Services offered by Lake Osceola Retreat

• Transfer to another guest as a gift

Credit Validity

All credits are valid for 365 days (1 year) from the date of issuance.

After 365 days, any unused credit will automatically expire and cannot be extended, refunded, or reinstated.

Retreat Cancellation by Organizer

If Lake Osceola Retreat must cancel a retreat for any reason, all payments will be fully refunded.

Travel Disclaimer

Lake Osceola Retreat is not responsible for travel expenses. We strongly recommend travel insurance

2. PRIVATE STAY & FULL PROPERTY RENTAL POLICY

We are grateful to host your private stay at Lake Osceola Retreat.

Booking Confirmation

All private stays require:

• A signed agreement

• A 50% deposit of total booking price

Reservations are not confirmed until both are received

Cancellation 60 Days or More Before Stay

Guests receive a full refund including deposit.

Cancellation 60 Days or More Before Stay

Guests receive a full refund including deposit.

Cancellation Within 60 Days of Stay

All payments are non-refundable, but guests may reschedule.

Rescheduling Policy

Rescheduling is allowed within 365 days (1 year) from the original booking date, subject to availability.

After 365 days, the booking credit expires automatically.

Rate Changes

Rates may vary depending on season and availability.

3. WAIVER & RELEASE OF LIABILITY

Participation Agreement

By participating in any retreat, program, or activity, I acknowledge that I am voluntarily engaging in wellness practices including yoga, movement, meditation, and outdoor activities.

Assumption of Risk

I understand that these activities may involve inherent risks including injury, illness, or unforeseen circumstances.

I voluntarily assume all risks associated with participation.

Medical Authorization

I authorize Lake Osceola Retreat to obtain emergency medical care if needed and contact my emergency contact person.

Release of Liability

I release Lake Osceola Retreat, its owners, instructors, staff, and representatives from any liability, claims, or damages arising from participation.

Food & Allergies

I am responsible for informing the retreat of any allergies or dietary restrictions and for managing my own food safety.

Media Release

I grant permission for photos or videos taken during my participation to be used for marketing and promotional purposes.